An Activiteez commission applies only when a customer pays an amount through online payment in Activiteez (payments are processed by Stripe). If a booking does not go through an online collection, no Activiteez commission applies to that booking flow.
The commission is calculated only on the amount actually collected online at payment time. If you only charge an online deposit, it applies to that deposit—not to the full service price if the balance is paid another way (cash on site, bank transfer outside the online checkout, etc.).
On paid plans (LIGHT, PRO, BUSINESS, and SERENITY), online collections include a 2% Activiteez commission on top of Stripe fees, typically about €0.25 + 3.5% of the collected amount (exact totals may vary by payment method).
On the GO plan, commission on amounts collected online is €0.40 + 10%.
Commission is deducted from payouts to your account. Volume-based rates may be available—contact us to discuss.