Get started
First steps, profile choice, and essential setup to get up and running with Activiteez quickly.
1 guide · 1 FAQ
Explore →How can we help you?
Step-by-step guides, quick answers, and topics by area.
Browse by topic
Account & users
User account (personal login) and Activiteez account (professional workspace): understand the difference, multiple access, and roles.
1 guide · 4 FAQ
Explore →Activities & scheduling
Create your activities, organize the calendar, assign guides and resources, and manage availability.
13 guides · 2 FAQ
Explore →Bookings
Booking modes, online booking, counter, agents, and gift vouchers — the full customer journey before payment.
1 guide · 5 FAQ
Explore →Point of sale
Take on-site payments, customize the cash register module, and manage member subscriptions from the point of sale.
14 guides
Explore →Payments & invoicing
Online payment, quotes, invoices, and reminders — the customer-facing financial cycle.
5 guides · 4 FAQ
Explore →Partners & agents
Commercial partners, booking agents, commissions, and visibility on shared activities.
2 guides · 2 FAQ
Explore →Accounting & exports
Accounting entries, expenses, balance sheet, VAT, and CSV or FEC exports for your accountant.
3 guides
Explore →Integrations
Online booking on your website (widget, iframe, link) or via your Activiteez space — integration tool, HTML code, with or without payment.
1 guide · 1 FAQ
Explore →Recent guides
Detailed procedures for using Activiteez
Point of sale
Enable NF525 compliance
Enable NF525 from Preferences: cash register module, VAT profile, complete identification data, then confirm in the Cash register module section.
Payments & invoicing
Enable online payment
Connect your Stripe account in Activiteez preferences, then enable card payment on each activity from the Pricing, Bookings tab.
Point of sale
Restock inventory
Record stock entries from Cash register menu → Restocking, using the same entry rules as inventory (empty lines ignored, 0 for explicit zero quantity).
Activities & scheduling
Calculate instructor payouts
From Schedule, edit the activity: Instructors and payouts tab, choose the payout type and enable automatic calculation, then save.
Bookings
Choose a booking mode
Configure one or more modes in each activity's « Pricing, Bookings » tab: online payment, open to all, members, password, or partners.
Point of sale
View and download fiscal archives
Download each annual archive (ZIP + .zip.txt file) from Preferences → Cash register module, verify it on activiteez.com, then keep both files on your storage media.
Frequently asked questions
Quick answers to common questions
Yes. Our team is working on integrating a Partner Dematerialization Platform (PDP) (connected to the French government platform) to provide fully compliant invoicing for the e-invoicing reform.
Key timeline points:
- In 2026, most businesses are mainly concerned by receiving e-invoices (and choosing a receiving platform).
- Issuing e-invoices is mandatory from 2026 for large companies and mid-sized companies (ETI).
- For other businesses, issuing will generally apply later (from 2027).
Activiteez will provide a compatible solution for both receiving and issuing this year, and you will be able to select your platform directly in Activiteez in just a few clicks.
For standard invoicing in Activiteez (quotes / invoices): Create a quote or invoice.
To add an agent to your Activiteez account:
- Open Book → My partners, or Settings → Partners.
- Enter the agent’s name and email address.
- Click the green + button.
- Save your settings.
If the email is linked to a Google or Facebook account, the agent can sign in with that provider. Otherwise, an Activiteez account must be created with that email.
For commissions, access scope, and the full setup, see the guide Designate a booking partner or agent.
To request a refund for an online payment:
- Open the activity concerned.
- Open the participant list.
- If a participant paid by card, an orange icon appears to the left of their name.
- Click that icon to start the refund request.
The refund is processed by Activiteez via PayPal. For enabling online payments on activities, see the guide Enable online payment.
To let clients complete the registration form for a booking taken at the counter, send them the supplementary fields form by email from the booking.
A step-by-step walkthrough is available in this tutorial video: https://youtu.be/Ihq0HOpJhSg.
To let clients book directly:
- Edit the activity.
- Open the Pricing, Bookings tab.
- Enable at least one of the following:
- Online payment
- Open to all (with or without email validation, depending on the sub-mode)
- Subscribers
- Password
- Save.
To pick the mode that fits your activity, see the guide Choose a booking mode.
To enable online payment on an activity:
- Edit the activity (or create a new one).
- Open the Pricing, Bookings tab.
- Check Online payment, then set the price and amount due (deposit or full amount).
- Save your changes.
Prerequisite: a Stripe account connected in your preferences — see the guide Enable online payment. For booking modes in detail, see Choose a booking mode.
