Close the cash register

Closing the register is the last operation of the day. No cash register operation is possible after closing.

Prerequisite: all held tickets must be settled (resumed and collected, or deleted) — see Put a ticket on hold.

Procedure

1. Complete the safe deposit if not already done.
2. Select the correct register (location) in the selector.
3. Close the register:
   • Cash register → cash register… menu → Close register;
   • or Close register shortcut in the sidebar (depending on plan and permissions).
4. Enter the remaining cash amount. For cheques and ANCV vouchers, the expected balance is normally €0 (amounts removed during safe deposit).
5. Click OK.

Closing may be blocked while held tickets remain (not validated / not cancelled) on the register. After closing for a given date, new entries on that date may be forbidden: check the day shown in the register selector.

Monthly closing

The Monthly register closing entry in the cash register… menu is a monthly period closing (distinct from daily closing). Use according to your organization and accounting guidelines.

For Z and X summary tickets: Understanding Z and X cash register tickets.

Discrepancy with the software amount

1. Recount and enter the correct amount.
2. If the discrepancy is justified, add a remark to force closing.
3. Inform your manager (message describing the issue).

To analyze a discrepancy over a period, see Review cash register positions.