Enable online payment
Connect your Stripe account in Activiteez preferences, then enable card payment on each activity from the Pricing, Bookings tab.
Beginner 15 min
Payments & invoicing
Online payment, quotes, invoices, and reminders — the customer-facing financial cycle.
The Payments & invoicing section covers everything related to money coming in from customers: collecting online, issuing quotes and invoices, tracking payments, and handling common cases (late payment, refund). It complements the upstream Bookings journey and on-site payment managed from the point of sale.
Online payment and Stripe account
To offer payment by card, Apple Pay, or Google Pay on your activities and booking flows, you enable online payment in Activiteez. The first step is to connect your Stripe account: Stripe is the payment partner that collects for your account, applies its fees, and sends payouts to your bank account according to its schedules and terms.
Once Stripe is connected, you configure payment per activity (deposit or full amount, confirmation after payment, etc.). The guides cover activation, Activiteez and Stripe fees, and refunds for online payments. Detailed transaction history is on your Stripe dashboard; a fee summary is also available in Activiteez.
Quotes and invoices
Beyond immediate payment at booking, Activiteez lets you create and manage quotes and invoices: line items, customer, VAT, email delivery, status tracking (draft, sent, paid…). You can invoice from an existing booking ticket or issue a standalone document depending on how you work.
Articles in this section walk through the steps — first invoice, converting a quote, reminder best practices — to formalize B2B sales or offerings that do not go only through the point of sale.
Electronic invoicing
France’s electronic invoicing reform gradually requires dematerialization and e-reporting for certain B2B invoices. Activiteez is preparing this: customer identification (SIREN, SIRET…), formats, and transmission obligations will be documented as the product evolves.
Dedicated electronic invoicing guides will complete this section when published; until then, “classic” invoicing (PDF, email) is covered by the quote and invoice guides above.
What you will find in this section
The guides and FAQs detail the customer-facing financial cycle: enabling online payment and linking Stripe, creating and managing quotes and invoices, reminders, refunds, and service costs. Accounting exports, the chart of accounts, and payout data for your accountant are in Accounting & exports. On-site payment and the NF525 cash register receipt are in Point of sale.
Start here
All guides
- Enable online payment
Beginner 15 min - Create a quote or invoice
Beginner 15 min - Invoice from a receipt
Beginner 10 min - Invoice a customer's entries
Beginner 10 min - Issue a credit note on an invoice
Beginner 10 min
Frequently asked questions
Yes. Our team is working on integrating a Partner Dematerialization Platform (PDP) (connected to the French government platform) to provide fully compliant invoicing for the e-invoicing reform.
Key timeline points:
- In 2026, most businesses are mainly concerned by receiving e-invoices (and choosing a receiving platform).
- Issuing e-invoices is mandatory from 2026 for large companies and mid-sized companies (ETI).
- For other businesses, issuing will generally apply later (from 2027).
Activiteez will provide a compatible solution for both receiving and issuing this year, and you will be able to select your platform directly in Activiteez in just a few clicks.
For standard invoicing in Activiteez (quotes / invoices): Create a quote or invoice.
To request a refund for an online payment:
- Open the activity concerned.
- Open the participant list.
- If a participant paid by card, an orange icon appears to the left of their name.
- Click that icon to start the refund request.
The refund is processed by Activiteez via PayPal. For enabling online payments on activities, see the guide Enable online payment.
Activiteez GO is free and lets you present your activities online.
PRO (from €19 per month) lets agents take bookings and/or lets clients register directly, depending on your setup.
PayPal online payment option: a 10% commission on online bookings is deducted from amounts received, so you pay no upfront fees for that channel. A minimum of €10 commission per month applies when you use this option, subject to approval by SLJ Conseil.
Current plans, options, and commitments are detailed on the Pricing page.
To follow up on a late payment from a customer:
- Open the customer record.
- Filter outstanding invoices.
- Send an email reminder.
