Activities & scheduling
Why can't I see my instructors' availability?
To see your instructors’ availability in Schedule, check the following in order.
1 — Does the instructor have an Activiteez account?
- If not, create one for them or ask them to create a free account.
2 — Has the instructor shared their calendar with you?
- On your account: Settings → Guides — the instructor’s email must be in the list.
- If the status is Sharing inactive, click Request activation. The instructor receives {your account} is asking you to share your calendar and must accept until Sharing enabled.
- This is not an agent partnership — see What is the difference between an agent and sharing an instructor’s calendar?.
3 — Has the instructor entered availability?
The instructor must enter slots from their own account; without availability recorded, nothing appears on your calendar.
4 — Does the instructor appear in the toolbar?
- Open Schedule.
- Click Instructors to show the toolbar.
- If the instructor is missing from the list, repeat steps 1 and 2.
5 — Is « Availability » checked?
In Schedule, on the horizontal Instructors toolbar: check Availability to display open slots.
6 — Is a filter hiding the instructor?
On the same toolbar: uncheck Filter, or explicitly select the instructor concerned.
