Activities & scheduling
Why can't I see my instructors' availability?
To see your instructors’ availability in Schedule, check the following in order.
1 — Does the instructor have an Activiteez account?
- If not, create one for them or ask them to create a free account.
2 — Has the instructor shared their calendar with you?
- On the instructor’s account: Settings → Preferences → Partners, list They can view my calendar — your organization’s contact email must be listed.
- On your account: Settings → Preferences → Partners, list I can view availability or book for… — the instructor’s account must appear.
- On your account: Settings → Preferences → Instructors — the instructor’s contact email must be added so they appear in the instructor list under Schedule.
3 — Has the instructor entered availability?
The instructor must enter slots from their own account; without availability recorded, nothing appears on your calendar.
4 — Does the instructor appear in the toolbar?
- Open Schedule.
- Click Instructors to show the toolbar.
- If the instructor is missing from the list, repeat steps 1 and 2.
5 — Is « Availability » checked?
In Schedule, on the horizontal Instructors toolbar: check Availability to display open slots.
6 — Is a filter hiding the instructor?
On the same toolbar: uncheck Filter, or explicitly select the instructor concerned.
