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Activiteez is an all-in-one platform for leisure and outdoor professionals: scheduling, bookings, customer management, point of sale, invoicing, and accounting. This section gives you an overview before you dive into the detailed guides by topic.

Individuals and professionals: two distinct use cases

Professionals (guide agencies, schools, sports organizations, independent instructors…) use Activiteez to organize and sell their activities, take payments, invoice, and run their business day to day. That is the main use case documented in this help center.

Individuals (end customers) use Activiteez through a professional who has chosen the platform to manage clients and bookings: finding providers, booking, and tracking activity from the mobile app. In that case, questions about registration, payment, or cancellation should be handled first with the professional who served you — not with Activiteez support, which does not intervene in the commercial relationship between you and your provider.

For professionals: what Activiteez covers

The blocks below match the main support sections. Each can be enabled or expanded depending on your business; the guides in each section walk through procedures step by step.

Activities & scheduling

The core of the product: define what you offer (activities, packages, recurrence, activity templates) and who is available when (guides, instructors, equipment). The shared calendar offers day, week, or month views, drag-and-drop, filters, and Google Calendar sync to coordinate team and resources without double entry.

Bookings

Taking a slot by your customers or your team: online booking (website, iframe, dedicated link), at the counter, via an agent, or in several steps on the same ticket. You control display modes and which activities are visible before booking.

Customer management

A centralized address book for individual or business customers, members, suppliers, and partners: categories, groups, custom fields, account balances, subscriptions and top-up cards, linked to registrations and the point of sale.

Point of sale

On-site payments integrated with Activiteez: sales, split payments, debiting a customer account or subscription, product catalog and stock. The NF525-certified cash register module (SÉRÉNITÉ plan or add-on) meets French legal requirements for recording payments.

Payments & invoicing

Enabling online payment, quotes, invoices, reminders, and refunds — the customer-facing financial cycle, upstream of or alongside the point of sale.

Accounting & exports

Every financial operation leaves a traceable entry; reports, customizable chart of accounts, CSV or FEC exports for your accountant, guide and agent payouts.

Partners & agents

Working with other organizations or agents who book on your behalf, with commission rules and visibility on shared activities.

Web integrations

Embedding the booking module on your website (widget, iframe, link) so visitors stay in your journey.

Subscriptions and modules

Not every feature is included in every plan. Activiteez offers several plans (LIGHT, PRO, BUSINESS, SÉRÉNITÉ, plus a free GO tier with basic features): online booking, invoicing, NF525 cash register, advanced resource management, accounting exports, etc. depend on your plan and add-ons.

You can change plans at any time as your season or organization grows. Plan and optional module details are on the Pricing page.

Your Activiteez account and access to a professional account

Beyond the structure’s main account (settings, Activiteez billing, global permissions), several people can work with their own Activiteez login to access a professional’s account:

• Secondary logins: internal staff (front desk, admin, accounting…) added in preferences, with adjustable rights on the organization’s account.
• Agents: external accounts authorized to place bookings on your activities (resellers, commercial partners).
• Instructors / resources: people assigned on the calendar; they manage their availability and view assigned activities.

These profiles do not replace the main account: they let everyone work at the right permission level without sharing one password. The Account & users section explains these roles in detail.