Designate a partner or booking agent
Add an agent in Settings → Agents, open activities to Partners mode, then set commissions and tracking in Book → My partner commissions.
Beginner 15 min
Partners & agents
Commercial partners, booking agents, commissions, and visibility on shared activities.
In practice, you work with partners — another organization, a tourist office, accommodation provider, reseller… — who book for you on part of your catalog, under commission and visibility rules you define. In Activiteez, partner and agent mean the same thing: the technical role is agent (an external account that places bookings on your behalf from its own workspace).
This is not a secondary login (internal collaborator) or an instructor/resource on the calendar: the agent does not run your account; they book on the offerings you open to them. See the FAQ secondary login, agent, and instructor/resource.
Collaboration in two steps
Setup relies on a mutual link: you designate the agent on your Activiteez account; they must accept the link on theirs (active status). Without this two-sided validation, they cannot see or book your activities.
Then, each relevant activity must allow the Partners booking mode: designating an agent does not make your whole calendar bookable by them. You can also restrict scope (preference list, activity categories).
Commissions
For each agent, you can set a fixed commission and/or a percentage on bookings they generate. Activiteez calculates these amounts; tracking and marking as “paid” happen in the app, without actual transfers — financial settlement stays between you and your partner.
What you will find in this section
The guides and FAQs cover the partnership lifecycle: designating an agent, opening activities to partner mode, accepting the link and booking from the agent workspace, visibility on the shared calendar, troubleshooting blocks, and commission tracking. The booking journey (ticket, registration modes, form) is in Bookings; rights and roles on the Activiteez account are in Account & users.
Start here
Book as a partner
Accept the Active link offered by the organizer, sign in (partner access or Book menu), view the shared schedule, and confirm bookings.
Beginner 10 min
All guides
- Designate a partner or booking agentBeginner 15 min
- Book as a partnerBeginner 10 min
Frequently asked questions
- Open Settings → Agents.
- Enter the agent’s name and email address, then confirm the add.
- Set rights and commission in the record (modal) if needed.
- Leave via Back to application (and Save and return if a dialog appears).
They receive an invitation email (Become a partner of… or Partnership request from…). They must accept the link in Settings → Agents on their account. If the email is linked to Google or Facebook, they can sign in with that provider.
Incoming requests: Pending agent requests — Accept or Decline. Full guide: Designate a partner or booking agent.
In Settings → Agents, Pending agent requests, click Decline.
- The request leaves your pending list.
- On the requester’s side, it shows Declined. They can Remove from list.
- They receive the email Your partnership request was declined.
No partnership is created: they cannot book for you. You can add them later yourself if the agreement changes.
To add an agent or accept a request: Designate a partner or booking agent.
These are two distinct links.
Agent (booking partner) — Settings → Agents. The person places bookings on your activities (Partners mode). They do not necessarily share their personal calendar. Invite, accept, decline: Designate a partner or booking agent.
Calendar sharing (instructor / guide / resource) — Settings → Guides (label depends on your account). Status Sharing inactive: Request activation. The instructor receives {your account} is asking you to share your calendar. Once Sharing enabled, you see their availability to assign them — without a right to sell their activities.
| Need | Where |
|---|---|
| A reseller books for me | Agents |
| See an instructor’s availability | Guides + Request activation |
Instructor side: Manage your schedule (instructor). If availability does not show: Why can’t I see my instructors’ availability?.
To see a partner organizer’s activities on your account, check these points:
- The organizer has added you as a partner (name and email in their Settings → Agents).
- Their account appears in your partner list and is marked Active on your Activiteez account.
- The organizer’s account is active (not suspended).
- In Book, the organizer’s account is selected (not only your own).
- They have activities available on the dates you are looking for (and, if they restricted your scope, that the activity’s category is allowed for you).
If an agent cannot book on your behalf, see How do I check that an agent or partner can book an activity for me?. For initial setup, see the guide Designate a booking partner or agent.
