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First steps, profile choice, and essential setup to get up and running with Activiteez quickly.
1 guide · 2 FAQ
Explore →How can we help you?
Step-by-step guides, quick answers, and topics by area.
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Account & users
User account (personal login) and Activiteez account (professional workspace): understand the difference, multiple access, and roles.
3 guides · 6 FAQ
Explore →Activities & scheduling
Create your activities, organize the calendar, assign guides and resources, and manage availability.
16 guides · 5 FAQ
Explore →Bookings
Booking modes, online booking, counter, agents, and gift vouchers — the full customer journey before payment.
1 guide · 6 FAQ
Explore →Point of sale
Take on-site payments, customize the cash register module, and manage member subscriptions from the point of sale.
18 guides · 10 FAQ
Explore →Payments & invoicing
Online payment, quotes, invoices, and reminders — the customer-facing financial cycle.
7 guides · 9 FAQ
Explore →Partners & agents
Commercial partners, booking agents, commissions, and visibility on shared activities.
2 guides · 2 FAQ
Explore →Accounting & exports
Accounting entries, expenses, balance sheet, VAT, and CSV or FEC exports for your accountant.
5 guides · 1 FAQ
Explore →Integrations
Online booking on your website (widget, iframe, link) or via your Activiteez space — integration tool, HTML code, with or without payment.
1 guide · 1 FAQ
Explore →Recent guides
Detailed procedures for using Activiteez
Payments & invoicing
Enable e-invoice reception (SUPER PDP)
Check Activiteez eligibility, create a SUPER PDP account (desktop then mobile identity verification), then connect SUPER PDP back to Activiteez to display received e-invoices.
Intermediate 5 min
Point of sale
Correct a count variance
From Cash register positions or Stocks reports, the pencil button next to a variance creates a prefilled accounting correction entry for review in the editor (confirmation if the variance exceeds 5 units).
Intermediate 10 min
Point of sale
Set up and sell a subscription at the register
Define member subscription plans in the cash item list (Add a subscription trigger), sell them at the counter or via + Abo, then debit credits from the register or a dedicated item.
Intermediate 15 min
Point of sale
Set up recurring payment for a register subscription
Link recurrence and the Set up a payment trigger on the subscription item, enable SEPA on Stripe, then confirm the register sale: the direct debit setup window opens with prefilled settings.
Intermediate 15 min
Account & users
Configure Brevo or Mailjet and sync contacts
Connect Brevo or Mailjet via CRM settings: API key, lists at registration (activity triggers) or export from a customer report. This guide covers Brevo; Mailjet works the same way with public key and secret.
Intermediate 15 min
Account & users
Manage customer communication language
Set the language for emails and tickets per customer from their record or when booking: the Language field is reused for future automated messages, from the languages available on your account.
Beginner 10 min
Frequently asked questions
Quick answers to common questions
Yes. Activiteez today supports receiving e-invoices via SUPER PDP (partner accredited platform) and issuing invoices in Factur-X format (hybrid PDF EN 16931).
Reception via SUPER PDP
With a subscription that includes a 12-month or longer commitment, connect your SUPER PDP account from Settings → Invoices and quotes. Received invoices appear under Finances → Received invoices once SUPER PDP is verified.
| Action | Available |
|---|---|
| Receive e-invoices in Activiteez (SUPER PDP) | Yes — see Enable e-invoice reception (SUPER PDP) |
| View and import as expense | Yes — see Where to view and import received e-invoices? |
| Issue invoices on the PA network from Activiteez | Coming soon |
Factur-X issuance
You can email or download invoices and credit notes in Factur-X format. This suits structured exchange with a customer or accounting tool, but it is distinct from regulatory deposit on the e-invoicing network via an accredited platform (PA).
| Action | Available in Activiteez |
|---|---|
| Create, print, or email an invoice (classic PDF) | Yes |
| Email in Factur-X format | Yes |
| Download in Factur-X format | Yes |
| Import a received Factur-X invoice (file) | Yes — Import a supplier Factur-X invoice |
Factur-X prerequisite: SIRET set in Settings → Preferences. Factur-X applies to invoices and credit notes, not quotes.
Choose your workflow
| Need | Solution in Activiteez |
|---|---|
| Receive supplier invoices on the PA network | SUPER PDP connection — Enable e-invoice reception (SUPER PDP) |
| Send a customer invoice as Factur-X | Send or download a Factur-X invoice |
| Manually import a supplier invoice (file) | Import a supplier Factur-X invoice |
Learn more
Once your SUPER PDP account is connected and verified, received e-invoices appear in Activiteez.
View invoices
- Open Finances → Received invoices.
- At the top, see the Received e-invoices section.
- Use Pending, Processed, or All filters to show invoices already imported as expenses or still awaiting action.
Each row shows date, issuer, number, amounts, and invoice status.
The View / print button opens the invoice in Factur-X format.
Note — If Received e-invoices does not appear, check that SUPER PDP is connected and verified under Settings → Invoices and quotes. While verification is pending, only Activiteez invoices (the other block on the same page) are visible.
Import an invoice as an expense
If you manage expenses in Activiteez:
- On the relevant row, click Import as expense.
- Activiteez creates a pending entry prefilled with supplier, amounts, and attachment.
- Complete or validate the entry according to your accounting workflow.
This requires write access to finances. Once imported, the invoice moves to the Processed filter.
To connect SUPER PDP or complete verification: Enable e-invoice reception (SUPER PDP).
For eligibility (plan, permissions): Who can enable and use e-invoice reception?.
Yes. Several Activiteez accounts can connect to the same SUPER PDP account, provided each account has a valid SIRET whose SIREN (the first 9 digits) matches the SUPER PDP account.
Typical case: multiple establishments
One company may run several establishments in Activiteez: each account has its own SIRET (14 digits), but the SIREN (first 9 digits) is the same. Example:
- Activiteez account A — SIRET
123 456 789 00012 - Activiteez account B — SIRET
123 456 789 00034 - SUPER PDP account — company identified by SIREN
123 456 789
Each eligible Activiteez account can connect this same SUPER PDP account from Settings → Invoices and quotes.
Impact on received invoices
SUPER PDP centralizes received e-invoices at company level (SIREN). Once the connection is verified on each Activiteez account:
- All invoices received on SUPER PDP are visible under Finances → Received invoices on every connected Activiteez account;
- the list is the same on all these accounts, regardless of which establishment (SIRET) the Activiteez account is tied to.
Import as expense is per account: an invoice imported on account A is not automatically processed on account B. Organize imports according to which establishment should book each expense.
Requirements per account
Each Activiteez account must meet the usual conditions:
- subscription with a 12-month or longer commitment;
- valid SIRET in Settings → Preferences;
- verified SUPER PDP connection.
See Who can enable and use e-invoice reception? and Enable e-invoice reception (SUPER PDP).
Yes. Compliance with the electronic invoicing reform relies on an accredited platform (PA) — SUPER PDP or another provider — not on Activiteez alone.
Receiving invoices without Activiteez integration
You can create a SUPER PDP account (or use another PA) and receive e-invoices directly on that platform, including free of charge depending on SUPER PDP’s terms. Your suppliers send invoices on the regulatory network; you view them on your PA.
In that case, invoices do not appear in Activiteez. You can still manually import a Factur-X file received by email: see Import a supplier Factur-X invoice.
What Activiteez integration adds
Connecting SUPER PDP to Activiteez (subscription with a 12-month or longer commitment) lets you:
- Centralize received e-invoices under Finances → Received invoices;
- View each invoice in Factur-X format;
- Import a received invoice as an expense in one click, if you manage entries in Activiteez.
Integration simplifies day-to-day tracking; it is not the only way to comply on reception. For pricing (free reception with a 12-month plan; issuance pricing later): What does e-invoicing cost with Activiteez?.
To enable the connection: Enable e-invoice reception (SUPER PDP).
For access conditions: Who can enable and use e-invoice reception?.
Receiving e-invoices via SUPER PDP connected to Activiteez is free for accounts with a 12-month or longer commitment. Activiteez does not charge an extra fee to view received invoices or import them as expenses.
Issuing (sending) on the PA network
Costs for issuing e-invoices from Activiteez on the e-invoicing network are not defined yet. They will be announced soon, together with issuance availability from Activiteez.
Meanwhile, you can keep issuing invoices in Factur-X format (email or download) — see Send or download a Factur-X invoice — or submit invoices through another provider (PA, accounting tool, etc.).
Reception and issuance: different providers allowed
You are not required to use the same service to receive and to issue:
- you can receive via SUPER PDP (integrated with Activiteez);
- and issue via another accredited platform (or another tool), if that fits your process or pricing better.
The reverse is also possible: receive with another provider, then issue via Activiteez once the feature is available.
Obligation timeline (reminder)
The reform requires reception first, then issuance depending on company size. For SMEs (PME) and mid-sized companies (ETI), the obligation to issue e-invoices on the PA network applies from 1 September 2027.
You can therefore enable reception in Activiteez now (2026 reception compliance for eligible businesses) without waiting for the issuance deadline.
To enable reception: Enable e-invoice reception (SUPER PDP).
For eligibility (12-month plan, SIRET): Who can enable and use e-invoice reception?.
Activiteez offers a free GO plan and paid plans billed month by month. You can choose a 12-month commitment (lower rate) or a month-to-month subscription with no long-term commitment — the commitment is not required.
Plans and pricing
Amounts below are excl. tax, per month:
| Plan | 12-month commitment | Monthly (no commitment) |
|---|---|---|
| LIGHT | €19 | €29 |
| PRO | €29 | €39 |
| BUSINESS | €49 | €59 |
| SERENITY | €119 | €129 |
The GO plan remains free (scheduling, partner bookings, web integration, simplified finances). Online payment commissions are higher on GO than on paid plans.
To compare features: Pricing page and FAQ What type of account is right for me?.
Online payments (Stripe)
Your clients’ online payments are processed by Stripe (card, Apple Pay, Google Pay, SEPA direct debit depending on your setup). An Activiteez commission applies only to amounts collected online through Activiteez:
- GO: €0.40 + 10% of the collected amount;
- LIGHT, PRO, BUSINESS, and SERENITY: 2% Activiteez + Stripe fees, typically about €0.25 + 3.5% (exact totals may vary by payment method).
The commission is deducted from payouts to your Stripe account. With no online collection, no Activiteez commission applies to that flow.
Guide: Enable online payment.
Billing and suspension
- Month-to-month (no commitment): you pay each month and can suspend your subscription when you no longer need advanced features (e.g. off-season). Your account reverts to GO; your data is kept and becomes fully available again when you reactivate.
- 12-month commitment: €10 excl. tax per month off compared with month-to-month (the gap between the two price columns on the Pricing page). While you stay subscribed without interruption, your plan rate is locked even if public pricing changes.
To activate, suspend, or reactivate your Activiteez subscription: Subscribe, suspend, and reactivate your account.
